Over the past 13 years I’ve worked across product roles from user research to front-end engineer. I specialise in designing experiences and interfaces for start-ups, non-profits and enterprise customers, and leading design & engineering teams in building products on time and to budget.
I’ve worked in lean and agile environments and implement user-centered design methodologies combined with data to inform product decisions.
Process
Every project is different, but I structure my process around user-centered design and the double diamond. Over the years I’ve found this to be the best way to design products.
Discover
Define
Develop
Deliver
Iterate
By desigining inclusively, deciding on the right problem to solve and generating many solutions to the problem. From there, hypothesising which solutions have the greatest chance of success, and iterating on them utilising data and user-feedback.
The aim is to build quickly, test and validate assumptions before committing.
What I can help with
Discover
- User research
- Discovery workshops
- Journey mapping
- Stakeholder mapping
- Analytics
Define
- Risk matrices
- Data analysis
- Reporting
Develop
- Design workshops
- User tasks and flows
- Wireframing
- OKR’s & KPI’s
Deliver
- Rapid prototyping
- Visual design
- Accessibility
- Usability testing
Who I’ve worked with
Together with those in my case studies, I’ve also had the pleasure of working with these clients amongst others.
